Shipping Policy

We strive to provide our customers with a smooth and reliable shipping experience. Below is an overview of our shipping policies.

1. Shipping Locations

We currently ship to the following locations:

    • Domestic Shipping: india

Please note that shipping to certain regions or countries may be subject to additional duties or taxes, which will be the responsibility of the customer.

2. Order Processing Time

  • Processing Time: All orders are typically processed within 7 business days of receiving payment.

  • Business Days: Our business hours are  Monday to Friday, 9 AM to 6 PM. Orders placed after business hours will be processed the next business day.

  • Delays: Occasionally, orders may experience delays due to unforeseen circumstances. We will notify you if your order is delayed beyond the expected shipping date.

3. Shipping Methods and Delivery Time

We offer various shipping methods, and estimated delivery times will depend on your location and the shipping option you choose at checkout.

    • Standard Shipping: Delivery within 5 to 7 business days.

    • Expedited Shipping: Delivery within 5 business days.

    • Express Shipping: Delivery within 2 business days.

Please note that delivery times may vary based on factors such as weather conditions, holidays, and customs processing for international orders.

4. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

    • Destination: Shipping fees vary by location.

    • Order Size/Weight: The weight and size of your order may affect shipping charges.

    • Shipping Method: Choose from standard, expedited, or express shipping options.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s tracking system.

6. Shipping Restrictions

  • We do not ship to P.O. Boxes. Please provide a valid physical address.

  • Some remote locations may have limited shipping options. If this is the case, you will be notified at checkout.

  • Hazardous Materials: Some products may be restricted for shipping due to safety regulations. If a product is deemed non-shippable, we will notify you and issue a full refund.

7. Customs, Duties, and Taxes (for International Orders)

For international orders, customs duties, taxes, or fees may be applied when your package arrives at the destination. These charges are your responsibility. Please check with your local customs office for more information about potential fees.

8. Shipping Damages

If your order arrives damaged or defective, please contact us immediately at saurashtralogistic4@gmail.com with your order number and photos of the damaged items. We will assist you with a return, replacement, or refund.

9. Lost or Missing Packages

If your package is lost or you believe it has been misplaced, please contact the shipping carrier with your tracking number. If the carrier cannot locate your package, please contact us at [Insert Email] for assistance. We will work with you to resolve the issue.

10. Address Changes

If you need to change the shipping address after placing an order, please contact us immediately at saurashtralogistic4@gmail.com or +91 7024436997, 7400944585 . We will attempt to accommodate the change, but please note that once an order has been shipped, the address cannot be modified.

11. Return Shipping

Please refer to our Refund Policy and Return Policy for information regarding the return of items and the process for returning products. Customers are responsible for return shipping fees unless the return is due to our error (e.g., wrong item shipped or defective product).

12. Contact Us

If you have any questions about our shipping policy or need further assistance with your order, feel free to contact us at:

Saurashtra Logistic
Email: saurashtralogistic4@gmail.com
Phone: +91 7024436997, 7400944585
Address: 303,3 rd FLOOR,PLOT NO. 38,CHAWLA COMPLEX,SECTOR-15,BELAPUR, 400614

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